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I’m using my own designer.
How do I make sure that he or she does things the way Oasis needs
them?
We offer full-sized downloadable electronic templates at www.oasisCD.com/templates.
They are available in various formats for both Macintosh and Windows
platforms. Our Client Advisors are also skilled at answering most
graphics questions.
All Oasis graphics templates have recently been revised – be
sure you are using a current version! You can ensure this by visiting
www.oasisCD.com/templates right before preparing your project.
I need a special warning label or symbol on my CD.
What do I do?
Oasis can provide you with a special “Parental Advisory”
logo and the © symbol, etc. They’re available for download
as a part of the “Oasis CD font” at www.oasiscd.com/templates
or we can print them for you as stickers. If you have any questions
please contact your client advisor.
What should
we do about a bar code?
As an Oasis client you can use one of our bar codes at no charge.
If you want us to provide you with this free service just let us know,
and leave a space (or an indication) on your design where the bar
code should be placed. We will generate and strip in the bar code.
Alternatively, you can join the Uniform Code Council at www.uc-council.org.
The cost for this is $750, but you can generate numerous bar codes
for your own use.
Do you really GUARANTEE your
turn times?
Yes! This is a complete break with the rest of the industry’s
“turn times in big print, disclaimers in small print”
tradition. At Oasis, turn times on qualifying products are guaranteed.
These are indicated in this catalog as GTT.
Do
I really get MONEY BACK if you miss my turn?
Yes! We refund you a full $100 per day, for every day we are late
on a guaranteed turn time project. Up to a full $500 refund! (Don’t
count that money yet – we aren’t going to miss your turn
time!) Please see more details in “Oasis Terms and Conditions”
below and at oasisCD.com/gtt.
What about overruns and underruns?
We try to deliver as close to the exact number of units ordered as
possible, but it’s important that you allow for as much as 5%
over or under that number. The reason for overruns and underruns is
this: all CD plants manufacture a bit more than you order, then discard
any copies that don’t meet quality standards. If there are more
discards than we expect, you’ll receive fewer copies than you
ordered; if there aren’t many discards, you’ll receive
somewhat more. You will only be charged for the exact number of CDs
or DVDs you receive. Don’t want to pay for overs? Simply
prepay your order in full and they’re free!
I’m confused about cover songs and sampling…
Cover songs are easily and economically dealt with. If your CD includes
music that you did not write, you owe a small licensing fee (“mechanical
royalty”) to the copyright holder of each cover song. It’s
generally very easy to get this license online at www.songfile.com
for quantities of 2,500 or less.
We encourage you to happily support your fellow musicians in their
efforts to earn a living, and we trust that when they record your
songs, they’ll do the same.
Sampling is harder. If your CD includes music that is sampled from
other works, you have to get licenses from the original master’s
owner, which can be difficult and expensive. Remixes and DJ CDs are
equally difficult to clear. Oasis can not manufacture from a master
that contains any unlicensed samples. |
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Oasis Disc Manufacturing is a member of the Better Business Bureau.